Legal Notice

Indication based on the Act on Specified Commercial Transactions

Business name KuronekoServer
Address ParkFront Hakata Station 1-chome 5F-B, 1-23-2 Hakataekimae, Hakata-ku, Fukuoka-shi, Fukuoka, Japan
Phone number Phone: 050-1809-1226
For general support, please contact us by email or via Discord.
Email address Email: support[at]krnk.org
Please replace [at] with @.
Responsible person Tomoya Eriguchi
Additional fees As stated in each service’s pricing plan.
Refund policy
  • Due to the nature of digital services, refunds are generally not available after provision.
  • However, refunds will be provided only in the case of serious defects or problems caused by our organization.
Delivery timing
  • Available immediately after payment is completed.
  • VPS services are provided by email or via the control panel within 24 hours. *1
Payment pages
Accepted payment methods Bank transfer / credit card / debit card / prepaid card
  • Visa
  • JCB
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Link
  • PayPay (planned)
  • etc.
Payment timing Credit card payments are processed immediately.
For bank transfers, payment must be made within 3 days from the order date.
VPS services are provided within 24 hours.
Sales price Please refer to each product page. All displayed prices include tax.

*1. Delivery may be delayed on weekends and holidays. In principle, it follows our upstream provider’s business days.

If you are unsure about billing management, please check here after entering your email address.